Claims Adjusters, Examiners, and Investigators
The short answer
This job is expected to meaningfully change. AI can already assist with or automate many of its tasks. In New York State, the number of these jobs is expected to shrink over the next decade, with about 1,570 openings expected each year.
Where your job stands
Compared with other New York jobs, this one is in the second most exposed fifth for how much AI could touch it. That doesn't mean the job goes away—it means more of its tasks are the kind AI can help with.
How much AI could touch this job
Looking at the job itself, AI could help with about half of this job's tasks.
What this means
Compared with other New York jobs, this one is in the second most exposed fifth, out of 656 jobs we could rank. Read more in the methodology.
What AI can and can’t help with in this job
The score comes from the real, day-to-day tasks of this job—not a guess about the job as a whole. Below are the tasks that matter most in this job, split by whether AI can help with them.
AI can help with or automate about 97% of the tasks in this job.
Tasks AI can help with or automate
Examine claims forms and other records to determine insurance coverage.
AI could help, but needs extra software
Analyze information gathered by investigation and report findings and recommendations.
AI could help, but needs extra software
Pay and process claims within designated authority level.
AI could help, but needs extra software
Investigate, evaluate, and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio.
AI could help, but needs extra software
Verify and analyze data used in settling claims to ensure that claims are valid and that settlements are made according to company practices and procedures.
AI could help, but needs extra software
Tasks AI can't do much of
Attend mediations or trials.
AI is unlikely to speed this up
Jobs you could switch to
If you're thinking about a change, these are jobs your experience already fits—related work you could move into. Pick your area to see local options.
See related jobs in
The closest matches by the skills they use—each has projected openings in New York State, pays within reach of your job now, and is no more exposed to AI than your job. Each card shows what the move would take.
Lawyers
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What the move takes
A step up—usually requires a doctoral or professional degree.
Getting ready typically takes more than four years.
Skills you already have
- Customer and Personal Service
- Written Comprehension
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New skills to build
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Compensation and Benefits Managers
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What the move takes
A step up—usually requires a bachelor's degree, with 5 years or more of experience.
Getting ready typically takes two to four years.
Skills you already have
- Customer and Personal Service
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New skills to build
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Compensation, Benefits, and Job Analysis Specialists
Similar workslightly less pay945 openings/yrAbout as exposed as your job nowPays slightly less—$84,599 vs your $88,593 here.
What the move takes
A step up—usually requires a bachelor's degree, with less than 5 years of experience.
Getting ready typically takes two to four years.
Skills you already have
- Customer and Personal Service
- English Language
- Oral Expression
- Oral Comprehension
- Written Comprehension
New skills to build
- Personnel and Human Resources
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Administrative Law Judges, Adjudicators, and Hearing Officers
Somewhat similar work+43% pay59 openings/yrAbout as exposed as your job nowPays about 43% more—$126,619 vs your $88,593 here.
What the move takes
A step up—usually requires a doctoral or professional degree, with 5 years or more of experience, plus short-term on-the-job training.
Getting ready typically takes more than four years.
Skills you already have
- Written Comprehension
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New skills to build
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