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First-line Supervisors of Personal Service Workers

The short answer

Parts of this job are expected to change. AI can already assist with some of its tasks. In New York State, the number of these jobs is expected to grow over the next decade, with about 1,446 openings expected each year.

Step 1

Where your job stands

Compared with other New York jobs, this one is in the middle fifth for how much AI could touch it—right around the middle.

How much AI could touch this job

Middleband 3 of 5
least exposedmost exposed

Looking at the job itself, AI could help with about a third of this job's tasks.

What this means

Compared with other New York jobs, this one is in the middle fifth, out of 656 jobs we could rank. Read more in the methodology.

Step 2

What AI can and can’t help with in this job

The score comes from the real, day-to-day tasks of this job—not a guess about the job as a whole. Below are the tasks that matter most in this job, split by whether AI can help with them.

AI can help with or automate about 76% of the tasks in this job.

Tasks AI can help with or automate

  1. Assign work schedules, following work requirements, to ensure quality and timely delivery of service.

    AI could help, but needs extra software

  2. Recruit and hire staff members.

    AI could help, but needs extra software

  3. Resolve customer complaints regarding worker performance or services rendered.

    AI could help, but needs extra software

  4. Investigate employee complaints and resolve problems following management rules and regulations.

    AI could help, but needs extra software

  5. Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.

    AI could help, but needs extra software

Tasks AI can't do much of

  1. Train workers in proper operational procedures and functions and explain company policies.

    AI is unlikely to speed this up

  2. Meet with managers or other supervisors to stay informed of changes affecting operations.

    AI is unlikely to speed this up

  3. Take disciplinary action to address performance problems.

    AI is unlikely to speed this up

  4. Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.

    AI is unlikely to speed this up

Step 3

Jobs you could switch to

If you're thinking about a change, these are jobs your experience already fits—related work you could move into. Pick your area to see local options.

See related jobs in

The closest matches by the skills they use—each has projected openings in New York State, pays within reach of your job now, and is no more exposed to AI than your job. Each card shows what the move would take.

  • First-line Supervisors of Security Workers

    Very similar work
    +2% pay825 openings/yrAbout as exposed as your job now

    Pays about 2% more—$61,403 vs your $60,393 here.

    What the move takes

    Usually requires a high school diploma or equivalent, with less than 5 years of experience.

    Getting ready typically takes up to about a year.

    Skills you already have

    • Customer and Personal Service
    • English Language
    • Psychology
    • Education and Training
    • Administration and Management

    New skills to build

    • Law and Government
    • Public Safety and Security
    • Administrative
    • Far Vision
    • Speed of Closure
  • First-Line Supervisors of Production and Operating Workers

    Very similar work
    +33% pay3,884 openings/yrAbout as exposed as your job now

    Pays about 33% more—$80,375 vs your $60,393 here.

    What the move takes

    Usually requires a high school diploma or equivalent, with less than 5 years of experience.

    Getting ready typically takes one to two years.

    Skills you already have

    • Administration and Management
    • Oral Comprehension
    • Oral Expression
    • Active Listening
    • Problem Sensitivity

    New skills to build

    • Production and Processing
    • Engineering and Technology
    • Control Precision
    • Mechanical
    • Reaction Time
  • Social and Community Service Managers

    Very similar work
    +62% pay2,105 openings/yrAbout as exposed as your job now

    Pays about 62% more—$97,590 vs your $60,393 here.

    What the move takes

    A step up—usually requires a bachelor's degree, with less than 5 years of experience.

    Getting ready typically takes two to four years.

    Skills you already have

    • Customer and Personal Service
    • English Language
    • Psychology
    • Education and Training
    • Administration and Management

    New skills to build

    • Therapy and Counseling
    • Sociology and Anthropology
    • Complex Problem Solving
    • Mathematics
    • Operations Analysis
  • Health Technologists and Technicians, All Other

    Similar work
    +3% pay874 openings/yrAbout as exposed as your job now

    Pays about 3% more—$62,004 vs your $60,393 here.

    What the move takes

    A step up—usually requires a postsecondary nondegree award.

    Getting ready typically takes one to two years.

    Skills you already have

    • Customer and Personal Service
    • Oral Comprehension
    • Oral Expression
    • Active Listening
    • Problem Sensitivity

    New skills to build

    • Medicine and Dentistry
    • Control Precision
  • First-Line Supervisors of Landscaping, Lawn Service, and Groundskeeping Workers

    Somewhat similar work
    +20% pay1,266 openings/yrAbout as exposed as your job now

    Pays about 20% more—$72,553 vs your $60,393 here.

    What the move takes

    Usually requires a high school diploma or equivalent, with less than 5 years of experience.

    Getting ready typically takes one to two years.

    Skills you already have

    • Customer and Personal Service
    • Oral Expression
    • Oral Comprehension
    • Active Listening
    • Public Safety and Security

    New skills to build

    • Mechanical
    • Design
    • Control Precision
    • Geography
    • Building and Construction
  • First-Line Supervisors of Farming, Fishing, and Forestry Workers

    Somewhat similar work
    +13% pay233 openings/yrLess exposed than your job now

    Pays about 13% more—$68,264 vs your $60,393 here.

    What the move takes

    Usually requires a high school diploma or equivalent, with less than 5 years of experience.

    Getting ready typically takes one to two years.

    Skills you already have

    • Administration and Management
    • Customer and Personal Service
    • Critical Thinking
    • Problem Sensitivity
    • Oral Comprehension

    New skills to build

    • Production and Processing
    • Mechanical
    • Control Precision
    • Biology
    • Response Orientation
  • First-Line Supervisors of Mechanics, Installers, and Repairers

    Somewhat similar work
    +55% pay9,366 openings/yrAbout as exposed as your job now

    Pays about 55% more—$93,723 vs your $60,393 here.

    What the move takes

    Usually requires a high school diploma or equivalent, with less than 5 years of experience.

    Getting ready typically takes one to two years.

    Skills you already have

    • Customer and Personal Service
    • Administration and Management
    • Oral Comprehension
    • Oral Expression
    • Problem Sensitivity

    New skills to build

    • Mechanical
    • Troubleshooting
    • Equipment Maintenance
    • Repairing
    • Reaction Time
  • First-Line Supervisors of Housekeeping and Janitorial Workers

    Somewhat similar work
    +3% pay2,181 openings/yrLess exposed than your job now

    Pays about 3% more—$62,111 vs your $60,393 here.

    What the move takes

    Usually requires a high school diploma or equivalent, with less than 5 years of experience.

    Getting ready typically takes up to about a year.

    Skills you already have

    • Customer and Personal Service
    • Oral Expression
    • English Language
    • Administration and Management
    • Education and Training

    Your current skills largely cover this move.