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Concierges

The short answer

This job is expected to meaningfully change. AI can already assist with or automate many of its tasks. In New York State, the number of these jobs is expected to grow over the next decade, with about 803 openings expected each year.

Step 1

Where your job stands

Compared with other New York jobs, this one is in the second most exposed fifth for how much AI could touch it. That doesn't mean the job goes away—it means more of its tasks are the kind AI can help with.

How much AI could touch this job

More exposedband 4 of 5
least exposedmost exposed

Looking at the job itself, AI could help with more than half of this job's tasks.

What this means

Compared with other New York jobs, this one is in the second most exposed fifth, out of 656 jobs we could rank. Read more in the methodology.

Step 2

What AI can and can’t help with in this job

The score comes from the real, day-to-day tasks of this job—not a guess about the job as a whole. Below are the tasks that matter most in this job, split by whether AI can help with them.

AI can help with or automate about 75% of the tasks in this job.

Tasks AI can help with or automate

  1. Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.

    AI could help, but needs extra software

  2. Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events.

    AI could help, but needs extra software

  3. Provide directions to guests.

    AI could help, but needs extra software

  4. Order flowers for guests.

    AI could help, but needs extra software

  5. Make travel arrangements for sightseeing or other tours.

    AI could help, but needs extra software

Tasks AI can't do much of

  1. Pick up and deliver items or run errands for guests.

    AI is unlikely to speed this up

  2. Provide food and beverage services to guests.

    AI is unlikely to speed this up

  3. Clean and tidy hotel lounge.

    AI is unlikely to speed this up

  4. Receive, store, or deliver luggage or mail.

    AI is unlikely to speed this up

Step 3

Jobs you could switch to

If you're thinking about a change, these are jobs your experience already fits—related work you could move into. Pick your area to see local options.

See related jobs in

The closest matches by the skills they use—each has projected openings in New York State, pays within reach of your job now, and is no more exposed to AI than your job. Each card shows what the move would take.

  • Flight Attendants

    Similar work
    +119% pay1,219 openings/yrLess exposed than your job now

    Pays about 119% more—$129,423 vs your $59,032 here.

    What the move takes

    Usually requires a high school diploma or equivalent, with less than 5 years of experience, plus moderate-term on-the-job training.

    Getting ready typically takes up to about a year.

    Skills you already have

    • Customer and Personal Service
    • English Language
    • Oral Expression
    • Oral Comprehension
    • Speech Recognition

    New skills to build

    • Public Safety and Security
    • Extent Flexibility
    • Gross Body Equilibrium
    • Manual Dexterity
    • Auditory Attention
  • Lodging Managers

    Somewhat similar work
    +37% pay438 openings/yrAbout as exposed as your job now

    Pays about 37% more—$80,791 vs your $59,032 here.

    What the move takes

    Usually requires a high school diploma or equivalent, with less than 5 years of experience.

    Getting ready typically takes two to four years.

    Skills you already have

    • Customer and Personal Service
    • English Language
    • Oral Expression
    • Service Orientation
    • Oral Comprehension

    New skills to build

    • Personnel and Human Resources
    • Sales and Marketing
    • Mathematics
    • Management of Personnel Resources
    • Education and Training
  • Meeting, Convention, and Event Planners

    Somewhat similar work
    +29% pay1,457 openings/yrAbout as exposed as your job now

    Pays about 29% more—$75,985 vs your $59,032 here.

    What the move takes

    A step up—usually requires a bachelor's degree.

    Getting ready typically takes two to four years.

    Skills you already have

    • Customer and Personal Service
    • English Language
    • Oral Expression
    • Oral Comprehension
    • Active Listening

    New skills to build

    • Written Comprehension
    • Management of Financial Resources
    • Written Expression
    • Reading Comprehension
    • Management of Personnel Resources