Counter and Rental Clerks
The short answer
This job is expected to meaningfully change. AI can already assist with or automate many of its tasks. In New York State, the number of these jobs is expected to shrink over the next decade, with about 2,038 openings expected each year.
Where your job stands
Compared with other New York jobs, this one is in the most exposed fifth for how much AI could touch it. That doesn't mean the job goes away—it means more of its tasks are the kind AI can help with.
How much AI could touch this job
Looking at the job itself, AI could help with more than half of this job's tasks.
What this means
Compared with other New York jobs, this one is in the most exposed fifth, out of 656 jobs we could rank. Read more in the methodology.
What AI can and can’t help with in this job
The score comes from the real, day-to-day tasks of this job—not a guess about the job as a whole. Below are the tasks that matter most in this job, split by whether AI can help with them.
AI can help with or automate about 81% of the tasks in this job.
Tasks AI can help with or automate
Compute charges for merchandise or services and receive payments.
AI could help, but needs extra software
Receive orders for services, such as rentals, repairs, dry cleaning, and storage.
AI could do much of this on its own
Explain rental fees, policies, and procedures.
AI could help, but needs extra software
Provide information about rental items, such as availability, operation, or description.
AI could do much of this on its own
Advise customers on use and care of merchandise.
AI could help, but needs extra software
Tasks AI can't do much of
Inspect and adjust rental items to meet needs of customer.
AI is unlikely to speed this up
Receive, examine, and tag articles to be altered, cleaned, stored, or repaired.
AI is unlikely to speed this up
Prepare merchandise for display or for purchase or rental.
AI is unlikely to speed this up
Jobs you could switch to
If you're thinking about a change, these are jobs your experience already fits—related work you could move into. Pick your area to see local options.
See related jobs in
The closest matches by the skills they use—each has projected openings in New York State, pays within reach of your job now, and is no more exposed to AI than your job. Each card shows what the move would take.
Parts Salespersons
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What the move takes
Usually requires no formal educational credential, plus moderate-term on-the-job training.
Getting ready typically takes up to about a year.
Skills you already have
- Customer and Personal Service
- Oral Comprehension
- Oral Expression
- Administrative
- Speech Recognition
New skills to build
- Computers and Electronics
- Mechanical
- Personnel and Human Resources
- Production and Processing
- Economics and Accounting
Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products
Very similar work+180% pay715 openings/yrLess exposed than your job nowPays about 180% more—$130,584 vs your $46,696 here.
What the move takes
A step up—usually requires a bachelor's degree, plus moderate-term on-the-job training.
Getting ready typically takes one to two years.
Skills you already have
- Customer and Personal Service
- Oral Comprehension
- Oral Expression
- Speech Recognition
- Sales and Marketing
New skills to build
- Engineering and Technology
- Persuasion
- Design
- Speaking
- Mathematics
Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products
Very similar work+72% pay5,334 openings/yrAbout as exposed as your job nowPays about 72% more—$80,315 vs your $46,696 here.
What the move takes
A step up—usually requires a high school diploma or equivalent, plus moderate-term on-the-job training.
Getting ready typically takes two to four years.
Skills you already have
- Customer and Personal Service
- Oral Comprehension
- Oral Expression
- Speech Recognition
- Sales and Marketing
New skills to build
- Mathematics
- English Language
- Transportation
- Persuasion
- Negotiation
First-Line Supervisors of Non-Retail Sales Workers
Very similar work+163% pay1,620 openings/yrAbout as exposed as your job nowPays about 163% more—$122,890 vs your $46,696 here.
What the move takes
A step up—usually requires a high school diploma or equivalent, with less than 5 years of experience.
Getting ready typically takes two to four years.
Skills you already have
- Customer and Personal Service
- Oral Comprehension
- Oral Expression
- Speech Recognition
- Sales and Marketing
New skills to build
- Personnel and Human Resources
- Management of Personnel Resources
- Judgment and Decision Making
- Time Management
- Monitoring
First-Line Supervisors of Retail Sales Workers
Similar work+26% pay5,934 openings/yrLess exposed than your job nowPays about 26% more—$58,834 vs your $46,696 here.
What the move takes
A step up—usually requires a high school diploma or equivalent, with less than 5 years of experience.
Getting ready typically takes up to about a year.
Skills you already have
- Customer and Personal Service
- Oral Comprehension
- Oral Expression
- Administrative
- Speech Recognition
New skills to build
- Education and Training
- Administration and Management
- Economics and Accounting
- Personnel and Human Resources
- Management of Personnel Resources
Concierges
Similar work+26% pay803 openings/yrLess exposed than your job nowPays about 26% more—$59,032 vs your $46,696 here.
What the move takes
A step up—usually requires a high school diploma or equivalent, plus moderate-term on-the-job training.
Getting ready typically takes up to about a year.
Skills you already have
- Customer and Personal Service
- Oral Comprehension
- Oral Expression
- Administrative
- Speech Recognition
New skills to build
- English Language
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Receptionists and Information Clerks
Similar workslightly less pay12,146 openings/yrAbout as exposed as your job nowPays slightly less—$44,098 vs your $46,696 here.
What the move takes
A step up—usually requires a high school diploma or equivalent, plus short-term on-the-job training.
Getting ready typically takes up to about a year.
Skills you already have
- Customer and Personal Service
- Oral Expression
- Oral Comprehension
- Administrative
- Speech Recognition
Your current skills largely cover this move.
Postal Service Clerks
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What the move takes
Usually requires no formal educational credential, plus short-term on-the-job training.
Getting ready typically takes up to about a year.
Skills you already have
- Customer and Personal Service
- Oral Comprehension
- Oral Expression
- English Language
- Administrative
Your current skills largely cover this move.
Customer Service Representatives
Somewhat similar work+5% pay33,084 openings/yrAbout as exposed as your job nowPays about 5% more—$49,137 vs your $46,696 here.
What the move takes
A step up—usually requires a high school diploma or equivalent, plus short-term on-the-job training.
Getting ready typically takes up to about a year.
Skills you already have
- Customer and Personal Service
- Oral Comprehension
- Oral Expression
- Administrative
- Speech Recognition
Your current skills largely cover this move.
Order Clerks
Somewhat similar work+6% pay320 openings/yrAbout as exposed as your job nowPays about 6% more—$49,467 vs your $46,696 here.
What the move takes
A step up—usually requires some college, no degree, plus short-term on-the-job training.
Getting ready typically takes up to about a year.
Skills you already have
- Customer and Personal Service
- Oral Comprehension
- Oral Expression
- Administrative
- Speech Recognition
New skills to build
- Education and Training
- Production and Processing
- Computers and Electronics
- Engineering and Technology
- Mathematics
Procurement Clerks
Somewhat similar work+19% pay229 openings/yrAbout as exposed as your job nowPays about 19% more—$55,360 vs your $46,696 here.
What the move takes
A step up—usually requires a high school diploma or equivalent, plus moderate-term on-the-job training.
Getting ready typically takes up to about a year.
Skills you already have
- Customer and Personal Service
- Oral Comprehension
- Oral Expression
- Administrative
- Active Listening
New skills to build
- English Language
- Reading Comprehension
- Economics and Accounting
- Mathematics
- Active Learning
Shipping, Receiving, and Inventory Clerks
Somewhat similar work+3% pay2,432 openings/yrLess exposed than your job nowPays about 3% more—$48,217 vs your $46,696 here.
What the move takes
A step up—usually requires a high school diploma or equivalent, plus short-term on-the-job training.
Getting ready typically takes up to about a year.
Skills you already have
- Administrative
- Near Vision
- Oral Expression
- Speaking
- Reading Comprehension
Your current skills largely cover this move.