First-Line Supervisors of Office and Administrative Support Workers
The short answer
This job is expected to meaningfully change. AI can already assist with or automate many of its tasks. In New York State, the number of these jobs is expected to hold steady over the next decade, with about 10,505 openings expected each year.
Where your job stands
Compared with other New York jobs, this one is in the second most exposed fifth for how much AI could touch it. That doesn't mean the job goes away—it means more of its tasks are the kind AI can help with.
How much AI could touch this job
Looking at the job itself, AI could help with about half of this job's tasks.
What this means
Compared with other New York jobs, this one is in the second most exposed fifth, out of 656 jobs we could rank. Read more in the methodology.
What AI can and can’t help with in this job
The score comes from the real, day-to-day tasks of this job—not a guess about the job as a whole. Below are the tasks that matter most in this job, split by whether AI can help with them.
AI can help with or automate about 93% of the tasks in this job.
Tasks AI can help with or automate
Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
AI could help, but needs extra software
Resolve customer complaints or answer customers' questions regarding policies and procedures.
AI could help, but needs extra software
Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
AI could help, but needs extra software
Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
AI could help, but needs extra software
Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
AI could help, but needs extra software
Tasks AI can't do much of
Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
AI is unlikely to speed this up
Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
AI is unlikely to speed this up
Jobs you could switch to
If you're thinking about a change, these are jobs your experience already fits—related work you could move into. Pick your area to see local options.
See related jobs in
The closest matches by the skills they use—each has projected openings in New York State, pays within reach of your job now, and is no more exposed to AI than your job. Each card shows what the move would take.
General and Operations Managers
Very similar work+64% pay25,787 openings/yrAbout as exposed as your job nowPays about 64% more—$133,054 vs your $81,039 here.
What the move takes
A step up—usually requires a bachelor's degree, with 5 years or more of experience.
Getting ready typically takes two to four years.
Skills you already have
- Customer and Personal Service
- Administration and Management
- Oral Comprehension
- Speaking
- Monitoring
New skills to build
- Production and Processing
- Mechanical
- Engineering and Technology
First-Line Supervisors of Mechanics, Installers, and Repairers
Similar work+16% pay9,366 openings/yrLess exposed than your job nowPays about 16% more—$93,723 vs your $81,039 here.
What the move takes
Usually requires a high school diploma or equivalent, with less than 5 years of experience.
Getting ready typically takes one to two years.
Skills you already have
- Administration and Management
- Customer and Personal Service
- Oral Expression
- Monitoring
- Oral Comprehension
New skills to build
- Mechanical
- Control Precision
- Equipment Maintenance
- Repairing
- Troubleshooting
Administrative Services Managers
Somewhat similar work+79% pay1,531 openings/yrLess exposed than your job nowPays about 79% more—$144,667 vs your $81,039 here.
What the move takes
A step up—usually requires a bachelor's degree, with less than 5 years of experience.
Getting ready typically takes one to two years.
Skills you already have
- Customer and Personal Service
- Administrative
- Administration and Management
- Oral Comprehension
- Written Comprehension
New skills to build
- Public Safety and Security
First-Line Supervisors of Production and Operating Workers
Somewhat similar workslightly less pay3,884 openings/yrLess exposed than your job nowPays slightly less—$80,375 vs your $81,039 here.
What the move takes
Usually requires a high school diploma or equivalent, with less than 5 years of experience.
Getting ready typically takes one to two years.
Skills you already have
- Administration and Management
- Oral Comprehension
- Oral Expression
- Active Listening
- Speaking
New skills to build
- Production and Processing
- Mechanical
- Engineering and Technology
- Control Precision
- Manual Dexterity
First-Line Supervisors of Construction Trades and Extraction Workers
Somewhat similar work+21% pay3,228 openings/yrLess exposed than your job nowPays about 21% more—$98,294 vs your $81,039 here.
What the move takes
Usually requires a high school diploma or equivalent, with 5 years or more of experience.
Getting ready typically takes one to two years.
Skills you already have
- Customer and Personal Service
- Administration and Management
- Oral Comprehension
- Oral Expression
- Coordination
New skills to build
- Building and Construction
- Mechanical
- Design
- Control Precision
- Engineering and Technology
Management Analysts
Somewhat similar work+41% pay9,427 openings/yrLess exposed than your job nowPays about 41% more—$114,128 vs your $81,039 here.
What the move takes
A step up—usually requires a bachelor's degree, with less than 5 years of experience.
Getting ready typically takes two to four years.
Skills you already have
- Customer and Personal Service
- Administration and Management
- Oral Comprehension
- Speaking
- Written Comprehension
New skills to build
- English Language
- Sociology and Anthropology
- Education and Training
- Sales and Marketing
- Psychology