Bill and Account Collectors
The short answer
This job is expected to meaningfully change. AI can already assist with or automate many of its tasks. In New York State, the number of these jobs is expected to shrink over the next decade, with about 1,130 openings expected each year.
Where your job stands
Compared with other New York jobs, this one is in the most exposed fifth for how much AI could touch it. That doesn't mean the job goes away—it means more of its tasks are the kind AI can help with.
How much AI could touch this job
Looking at the job itself, AI could help with about half of this job's tasks.
What this means
Compared with other New York jobs, this one is in the most exposed fifth, out of 656 jobs we could rank. Read more in the methodology.
What AI can and can’t help with in this job
The score comes from the real, day-to-day tasks of this job—not a guess about the job as a whole. Below are the tasks that matter most in this job, split by whether AI can help with them.
AI can help with or automate nearly every task in this job.
Tasks AI can help with or automate
Record information about financial status of customers and status of collection efforts.
AI could do much of this on its own
Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
AI could help, but needs extra software
Locate and monitor overdue accounts, using computers and a variety of automated systems.
AI could help, but needs extra software
Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
AI could help, but needs extra software
Advise customers of necessary actions and strategies for debt repayment.
AI could do much of this on its own
Jobs you could switch to
If you're thinking about a change, these are jobs your experience already fits—related work you could move into. Pick your area to see local options.
See related jobs in
The closest matches by the skills they use—each has projected openings in New York State, pays within reach of your job now, and is no more exposed to AI than your job. Each card shows what the move would take.
Loan Interviewers and Clerks
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What the move takes
Usually requires a high school diploma or equivalent, plus short-term on-the-job training.
Getting ready typically takes one to two years.
Skills you already have
- Customer and Personal Service
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- Oral Comprehension
- Oral Expression
- Active Listening
New skills to build
- Sales and Marketing
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Credit Authorizers, Checkers, and Clerks
Very similar work+20% pay53 openings/yrAbout as exposed as your job nowPays about 20% more—$57,845 vs your $48,286 here.
What the move takes
Usually requires a high school diploma or equivalent, plus moderate-term on-the-job training.
Getting ready typically takes up to about a year.
Skills you already have
- Customer and Personal Service
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- Oral Comprehension
- Active Listening
- Speaking
New skills to build
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Customer Service Representatives
Very similar work+2% pay33,084 openings/yrAbout as exposed as your job nowPays about 2% more—$49,137 vs your $48,286 here.
What the move takes
Usually requires a high school diploma or equivalent, plus short-term on-the-job training.
Getting ready typically takes up to about a year.
Skills you already have
- Customer and Personal Service
- Oral Comprehension
- Oral Expression
- Active Listening
- Speaking
New skills to build
- Sales and Marketing
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Billing and Posting Clerks
Very similar work+13% pay4,002 openings/yrAbout as exposed as your job nowPays about 13% more—$54,585 vs your $48,286 here.
What the move takes
Usually requires a high school diploma or equivalent, plus moderate-term on-the-job training.
Getting ready typically takes one to two years.
Skills you already have
- Customer and Personal Service
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Your current skills largely cover this move.
Order Clerks
Very similar work+2% pay320 openings/yrAbout as exposed as your job nowPays about 2% more—$49,467 vs your $48,286 here.
What the move takes
A step up—usually requires some college, no degree, plus short-term on-the-job training.
Getting ready typically takes up to about a year.
Skills you already have
- Customer and Personal Service
- English Language
- Oral Comprehension
- Oral Expression
- Active Listening
New skills to build
- Education and Training
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Insurance Claims and Policy Processing Clerks
Very similar work+23% pay882 openings/yrAbout as exposed as your job nowPays about 23% more—$59,163 vs your $48,286 here.
What the move takes
Usually requires a high school diploma or equivalent, plus moderate-term on-the-job training.
Getting ready typically takes up to about a year.
Skills you already have
- Customer and Personal Service
- Written Comprehension
- Oral Comprehension
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- Oral Expression
Your current skills largely cover this move.
Bookkeeping, Accounting, and Auditing Clerks
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What the move takes
A step up—usually requires some college, no degree, plus moderate-term on-the-job training.
Getting ready typically takes one to two years.
Skills you already have
- Customer and Personal Service
- Oral Comprehension
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- Oral Expression
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New skills to build
- Mathematical Reasoning
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What the move takes
Usually requires a high school diploma or equivalent, plus moderate-term on-the-job training.
Getting ready typically takes one to two years.
Skills you already have
- Customer and Personal Service
- Oral Comprehension
- Oral Expression
- Active Listening
- Speaking
New skills to build
- Sales and Marketing
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Tellers
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What the move takes
Usually requires a high school diploma or equivalent, plus short-term on-the-job training.
Getting ready typically takes up to about a year.
Skills you already have
- Customer and Personal Service
- Oral Comprehension
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- Active Listening
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New skills to build
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Brokerage Clerks
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What the move takes
Usually requires a high school diploma or equivalent, plus moderate-term on-the-job training.
Getting ready typically takes one to two years.
Skills you already have
- Customer and Personal Service
- English Language
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New skills to build
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What the move takes
Usually requires a high school diploma or equivalent, plus moderate-term on-the-job training.
Getting ready typically takes one to two years.
Skills you already have
- English Language
- Oral Comprehension
- Oral Expression
- Written Comprehension
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New skills to build
- Personnel and Human Resources
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- Mathematics
Tax Examiners and Collectors, and Revenue Agents
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What the move takes
A step up—usually requires a bachelor's degree, plus moderate-term on-the-job training.
Getting ready typically takes one to two years.
Skills you already have
- Customer and Personal Service
- English Language
- Oral Comprehension
- Oral Expression
- Active Listening
New skills to build
- Deductive Reasoning
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- Inductive Reasoning
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What the move takes
Usually requires a high school diploma or equivalent, plus short-term on-the-job training.
Getting ready typically takes up to about a year.
Skills you already have
- English Language
- Customer and Personal Service
- Oral Comprehension
- Active Listening
- Oral Expression
New skills to build
- Administrative
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Credit Analysts
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What the move takes
A step up—usually requires a bachelor's degree.
Getting ready typically takes two to four years.
Skills you already have
- English Language
- Oral Comprehension
- Oral Expression
- Speaking
- Active Listening
New skills to build
- Economics and Accounting
- Number Facility
- Mathematical Reasoning
- Deductive Reasoning
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Loan Officers
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What the move takes
A step up—usually requires a bachelor's degree, with less than 5 years of experience, plus moderate-term on-the-job training.
Getting ready typically takes two to four years.
Skills you already have
- Customer and Personal Service
- Oral Comprehension
- Oral Expression
- English Language
- Active Listening
New skills to build
- Sales and Marketing
- Judgment and Decision Making
- Deductive Reasoning
- Near Vision
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Credit Counselors
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What the move takes
A step up—usually requires a bachelor's degree, plus moderate-term on-the-job training.
Getting ready typically takes two to four years.
Skills you already have
- Customer and Personal Service
- English Language
- Oral Comprehension
- Oral Expression
- Active Listening
New skills to build
- Education and Training
- Psychology
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- Deductive Reasoning
Financial Managers
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What the move takes
A step up—usually requires a bachelor's degree, with 5 years or more of experience.
Getting ready typically takes two to four years.
Skills you already have
- Customer and Personal Service
- English Language
- Oral Comprehension
- Oral Expression
- Active Listening
New skills to build
- Economics and Accounting
- Management of Financial Resources
- Deductive Reasoning
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Accountants and Auditors
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What the move takes
A step up—usually requires a bachelor's degree.
Getting ready typically takes two to four years.
Skills you already have
- English Language
- Customer and Personal Service
- Oral Comprehension
- Oral Expression
- Active Listening
New skills to build
- Economics and Accounting
- Deductive Reasoning
- Inductive Reasoning
- Mathematics
- Problem Sensitivity
Personal Financial Advisors
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What the move takes
A step up—usually requires a bachelor's degree, plus long-term on-the-job training.
Getting ready typically takes two to four years.
Skills you already have
- Customer and Personal Service
- English Language
- Oral Comprehension
- Oral Expression
- Active Listening
New skills to build
- Deductive Reasoning
- Psychology
- Sales and Marketing
- Economics and Accounting
- Number Facility