Eligibility Interviewers, Government Programs
The short answer
This job is expected to meaningfully change. AI can already assist with or automate many of its tasks. In New York State, the number of these jobs is expected to grow over the next decade, with about 1,180 openings expected each year.
Where your job stands
Compared with other New York jobs, this one is in the most exposed fifth for how much AI could touch it. That doesn't mean the job goes away—it means more of its tasks are the kind AI can help with.
How much AI could touch this job
Looking at the job itself, AI could help with more than half of this job's tasks.
What this means
Compared with other New York jobs, this one is in the most exposed fifth, out of 656 jobs we could rank. Read more in the methodology.
What AI can and can’t help with in this job
The score comes from the real, day-to-day tasks of this job—not a guess about the job as a whole. Below are the tasks that matter most in this job, split by whether AI can help with them.
AI can help with or automate about 94% of the tasks in this job.
Tasks AI can help with or automate
Compute and authorize amounts of assistance for programs, such as grants, monetary payments, and food stamps.
AI could do much of this on its own
Keep records of assigned cases, and prepare required reports.
AI could do much of this on its own
Compile, record, and evaluate personal and financial data to verify completeness and accuracy, and to determine eligibility status.
AI could help, but needs extra software
Interview and investigate applicants for public assistance to gather information pertinent to their applications.
AI could help, but needs extra software
Interview benefits recipients at specified intervals to certify their eligibility for continuing benefits.
AI could help, but needs extra software
Tasks AI can't do much of
Conduct annual, interim, and special housing reviews and home visits to ensure conformance to regulations.
AI is unlikely to speed this up
Jobs you could switch to
If you're thinking about a change, these are jobs your experience already fits—related work you could move into. Pick your area to see local options.
See related jobs in
The closest matches by the skills they use—each has projected openings in New York State, pays within reach of your job now, and is no more exposed to AI than your job. Each card shows what the move would take.
Interviewers, Except Eligibility and Loan
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What the move takes
Usually requires a high school diploma or equivalent, plus short-term on-the-job training.
Getting ready typically takes one to two years.
Skills you already have
- Customer and Personal Service
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- Speech Clarity
Your current skills largely cover this move.
Human Resources Assistants, Except Payroll and Timekeeping
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What the move takes
A step up—usually requires an associate's degree.
Getting ready typically takes one to two years.
Skills you already have
- Customer and Personal Service
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New skills to build
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Health Technologists and Technicians, All Other
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What the move takes
A step up—usually requires a postsecondary nondegree award.
Getting ready typically takes one to two years.
Skills you already have
- Customer and Personal Service
- Oral Expression
- Active Listening
- Oral Comprehension
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New skills to build
- Medicine and Dentistry
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Credit Authorizers, Checkers, and Clerks
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What the move takes
Usually requires a high school diploma or equivalent, plus moderate-term on-the-job training.
Getting ready typically takes up to about a year.
Skills you already have
- Customer and Personal Service
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New skills to build
- Economics and Accounting
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Insurance Claims and Policy Processing Clerks
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What the move takes
Usually requires a high school diploma or equivalent, plus moderate-term on-the-job training.
Getting ready typically takes up to about a year.
Skills you already have
- Customer and Personal Service
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Your current skills largely cover this move.
Legal Secretaries and Administrative Assistants
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What the move takes
Usually requires a high school diploma or equivalent, plus moderate-term on-the-job training.
Getting ready typically takes one to two years.
Skills you already have
- Customer and Personal Service
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New skills to build
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Human Resources Specialists
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What the move takes
A step up—usually requires a bachelor's degree.
Getting ready typically takes two to four years.
Skills you already have
- Administrative
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- Active Listening
- Oral Comprehension
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New skills to build
- Personnel and Human Resources
Social and Community Service Managers
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What the move takes
A step up—usually requires a bachelor's degree, with less than 5 years of experience.
Getting ready typically takes two to four years.
Skills you already have
- Customer and Personal Service
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- Oral Expression
- Active Listening
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New skills to build
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Compliance Officers
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What the move takes
A step up—usually requires a bachelor's degree, plus moderate-term on-the-job training.
Getting ready typically takes two to four years.
Skills you already have
- English Language
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New skills to build
- Law and Government
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What the move takes
A step up—usually requires a bachelor's degree, plus moderate-term on-the-job training.
Getting ready typically takes two to four years.
Skills you already have
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New skills to build
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Tax Examiners and Collectors, and Revenue Agents
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What the move takes
A step up—usually requires a bachelor's degree, plus moderate-term on-the-job training.
Getting ready typically takes one to two years.
Skills you already have
- Customer and Personal Service
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- Oral Expression
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- Active Listening
New skills to build
- Economics and Accounting
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What the move takes
A step up—usually requires a master's degree.
Getting ready typically takes more than four years.
Skills you already have
- Customer and Personal Service
- English Language
- Oral Expression
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New skills to build
- Therapy and Counseling
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Compensation, Benefits, and Job Analysis Specialists
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What the move takes
A step up—usually requires a bachelor's degree, with less than 5 years of experience.
Getting ready typically takes two to four years.
Skills you already have
- Customer and Personal Service
- English Language
- Oral Expression
- Oral Comprehension
- Active Listening
New skills to build
- Personnel and Human Resources
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Claims Adjusters, Examiners, and Investigators
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What the move takes
Usually requires a high school diploma or equivalent, plus long-term on-the-job training.
Getting ready typically takes two to four years.
Skills you already have
- Customer and Personal Service
- English Language
- Administrative
- Oral Expression
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New skills to build
- Quality Control Analysis
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Child, Family, and School Social Workers
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What the move takes
A step up—usually requires a bachelor's degree.
Getting ready typically takes two to four years.
Skills you already have
- Customer and Personal Service
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- Active Listening
New skills to build
- Therapy and Counseling
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What the move takes
A step up—usually requires a bachelor's degree, with less than 5 years of experience.
Getting ready typically takes two to four years.
Skills you already have
- Customer and Personal Service
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New skills to build
- Sales and Marketing
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Compensation and Benefits Managers
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What the move takes
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Getting ready typically takes two to four years.
Skills you already have
- Customer and Personal Service
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New skills to build
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Rehabilitation Counselors
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What the move takes
A step up—usually requires a master's degree.
Getting ready typically takes two to four years.
Skills you already have
- Customer and Personal Service
- Oral Expression
- Active Listening
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New skills to build
- Therapy and Counseling
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