Hotel, Motel, and Resort Desk Clerks
The short answer
This job is expected to meaningfully change. AI can already assist with or automate many of its tasks. In New York State, the number of these jobs is expected to hold steady over the next decade, with about 1,921 openings expected each year.
Where your job stands
Compared with other New York jobs, this one is in the second most exposed fifth for how much AI could touch it. That doesn't mean the job goes away—it means more of its tasks are the kind AI can help with.
How much AI could touch this job
Looking at the job itself, AI could help with about a third of this job's tasks.
What this means
Compared with other New York jobs, this one is in the second most exposed fifth, out of 656 jobs we could rank. Read more in the methodology.
What AI can and can’t help with in this job
The score comes from the real, day-to-day tasks of this job—not a guess about the job as a whole. Below are the tasks that matter most in this job, split by whether AI can help with them.
AI can help with or automate about 80% of the tasks in this job.
Tasks AI can help with or automate
Greet, register, and assign rooms to guests of hotels or motels.
AI could help, but needs extra software
Contact housekeeping or maintenance staff when guests report problems.
AI could help, but needs extra software
Make and confirm reservations.
AI could help, but needs extra software
Verify customers' credit, and establish how the customer will pay for the accommodation.
AI could help, but needs extra software
Keep records of room availability and guests' accounts, manually or using computers.
AI could help, but needs extra software
Tasks AI can't do much of
Issue room keys and escort instructions to bellhops.
AI is unlikely to speed this up
Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
AI is unlikely to speed this up
Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.
AI is unlikely to speed this up
Deposit guests' valuables in hotel safes or safe-deposit boxes.
AI is unlikely to speed this up
Jobs you could switch to
If you're thinking about a change, these are jobs your experience already fits—related work you could move into. Pick your area to see local options.
See related jobs in
The closest matches by the skills they use—each has projected openings in New York State, pays within reach of your job now, and is no more exposed to AI than your job. Each card shows what the move would take.
Reservation and Transportation Ticket Agents and Travel Clerks
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What the move takes
Usually requires a high school diploma or equivalent, plus short-term on-the-job training.
Getting ready typically takes up to about a year.
Skills you already have
- Customer and Personal Service
- Oral Expression
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- English Language
- Service Orientation
New skills to build
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What the move takes
Usually requires a high school diploma or equivalent, plus short-term on-the-job training.
Getting ready typically takes up to about a year.
Skills you already have
- Customer and Personal Service
- Oral Expression
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New skills to build
- Static Strength
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What the move takes
Usually requires no formal educational credential, plus short-term on-the-job training.
Getting ready typically takes up to about a year.
Skills you already have
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Your current skills largely cover this move.
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What the move takes
Usually requires no formal educational credential, plus short-term on-the-job training.
Getting ready typically takes up to about a year.
Skills you already have
- Customer and Personal Service
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New skills to build
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Food Servers, Nonrestaurant
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What the move takes
Usually requires no formal educational credential, plus short-term on-the-job training.
Getting ready typically takes up to about a year.
Skills you already have
- English Language
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- Near Vision
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New skills to build
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What the move takes
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Getting ready typically takes up to about a year.
Skills you already have
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Your current skills largely cover this move.
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What the move takes
Usually requires a high school diploma or equivalent, plus short-term on-the-job training.
Getting ready typically takes up to about a year.
Skills you already have
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New skills to build
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Lodging Managers
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What the move takes
Usually requires a high school diploma or equivalent, with less than 5 years of experience.
Getting ready typically takes two to four years.
Skills you already have
- Customer and Personal Service
- English Language
- Oral Expression
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New skills to build
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Concierges
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What the move takes
Usually requires a high school diploma or equivalent, plus moderate-term on-the-job training.
Getting ready typically takes up to about a year.
Skills you already have
- Customer and Personal Service
- English Language
- Oral Expression
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New skills to build
- Transportation
Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop
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What the move takes
Usually requires no formal educational credential, plus short-term on-the-job training.
Getting ready typically takes up to about a year.
Skills you already have
- Customer and Personal Service
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Your current skills largely cover this move.
Passenger Attendants
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What the move takes
Usually requires a high school diploma or equivalent, plus short-term on-the-job training.
Getting ready typically takes up to about a year.
Skills you already have
- Oral Expression
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- Speech Recognition
New skills to build
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What the move takes
Usually requires no formal educational credential, plus short-term on-the-job training.
Getting ready typically takes up to about a year.
Skills you already have
- Customer and Personal Service
- Oral Expression
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New skills to build
- Extent Flexibility
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First-Line Supervisors of Housekeeping and Janitorial Workers
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What the move takes
Usually requires a high school diploma or equivalent, with less than 5 years of experience.
Getting ready typically takes up to about a year.
Skills you already have
- Customer and Personal Service
- Oral Expression
- English Language
- Oral Comprehension
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New skills to build
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Parking Attendants
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What the move takes
Usually requires no formal educational credential, plus short-term on-the-job training.
Getting ready typically takes up to about a year.
Skills you already have
- Oral Expression
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- Speech Recognition
- Near Vision
- Oral Comprehension
New skills to build
- Reaction Time
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Waiters and Waitresses
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What the move takes
Usually requires no formal educational credential, plus short-term on-the-job training.
Getting ready typically takes up to about a year.
Skills you already have
- Customer and Personal Service
- Oral Expression
- Speech Recognition
- Service Orientation
- Oral Comprehension
New skills to build
- Stamina
- Gross Body Coordination
- Extent Flexibility
- Trunk Strength