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Interviewers, Except Eligibility and Loan

The short answer

This job is expected to meaningfully change. AI can already assist with or automate many of its tasks. In New York State, the number of these jobs is expected to shrink over the next decade, with about 1,418 openings expected each year.

Step 1

Where your job stands

Compared with other New York jobs, this one is in the most exposed fifth for how much AI could touch it. That doesn't mean the job goes away—it means more of its tasks are the kind AI can help with.

How much AI could touch this job

Most exposedband 5 of 5
least exposedmost exposed

Looking at the job itself, AI could help with about half of this job's tasks.

What this means

Compared with other New York jobs, this one is in the most exposed fifth, out of 656 jobs we could rank. Read more in the methodology.

Step 2

What AI can and can’t help with in this job

The score comes from the real, day-to-day tasks of this job—not a guess about the job as a whole. Below are the tasks that matter most in this job, split by whether AI can help with them.

AI can help with or automate about 81% of the tasks in this job.

Tasks AI can help with or automate

  1. Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.

    AI could do much of this on its own

  2. Locate and list addresses and households.

    AI could help, but needs extra software

  3. Identify and report problems in obtaining valid data.

    AI could do much of this on its own

  4. Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.

    AI could help, but needs extra software

  5. Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments.

    AI could help, but needs extra software

Tasks AI can't do much of

  1. Contact individuals to be interviewed at home, place of business, or field location, by telephone, mail, or in person.

    AI is unlikely to speed this up

  2. Supervise or train other staff members.

    AI is unlikely to speed this up

  3. Meet with supervisor daily to submit completed assignments and discuss progress.

    AI is unlikely to speed this up

Step 3

Jobs you could switch to

If you're thinking about a change, these are jobs your experience already fits—related work you could move into. Pick your area to see local options.

See related jobs in

The closest matches by the skills they use—each has projected openings in New York State, pays within reach of your job now, and is no more exposed to AI than your job. Each card shows what the move would take.

  • Eligibility Interviewers, Government Programs

    Very similar work
    slightly less pay1,180 openings/yrAbout as exposed as your job now

    Pays slightly less—$54,698 vs your $56,720 here.

    What the move takes

    Usually requires a high school diploma or equivalent, plus moderate-term on-the-job training.

    Getting ready typically takes one to two years.

    Skills you already have

    • Customer and Personal Service
    • Administrative
    • Oral Expression
    • Active Listening
    • Speech Clarity

    New skills to build

    • Education and Training
    • Personnel and Human Resources
  • Insurance Claims and Policy Processing Clerks

    Very similar work
    +4% pay882 openings/yrAbout as exposed as your job now

    Pays about 4% more—$59,163 vs your $56,720 here.

    What the move takes

    Usually requires a high school diploma or equivalent, plus moderate-term on-the-job training.

    Getting ready typically takes up to about a year.

    Skills you already have

    • Customer and Personal Service
    • Administrative
    • Written Comprehension
    • Near Vision
    • Speech Recognition

    Your current skills largely cover this move.

  • Human Resources Assistants, Except Payroll and Timekeeping

    Very similar work
    slightly less pay919 openings/yrAbout as exposed as your job now

    Pays slightly less—$54,173 vs your $56,720 here.

    What the move takes

    A step up—usually requires an associate's degree.

    Getting ready typically takes one to two years.

    Skills you already have

    • Administrative
    • Customer and Personal Service
    • Active Listening
    • Oral Expression
    • Oral Comprehension

    New skills to build

    • Personnel and Human Resources
  • Health Technologists and Technicians, All Other

    Similar work
    +9% pay874 openings/yrLess exposed than your job now

    Pays about 9% more—$62,004 vs your $56,720 here.

    What the move takes

    A step up—usually requires a postsecondary nondegree award.

    Getting ready typically takes one to two years.

    Skills you already have

    • Customer and Personal Service
    • Active Listening
    • Oral Expression
    • Speaking
    • Oral Comprehension

    New skills to build

    • Medicine and Dentistry
    • Biology
    • Education and Training
    • Arm-Hand Steadiness
  • First-Line Supervisors of Office and Administrative Support Workers

    Similar work
    +43% pay10,505 openings/yrLess exposed than your job now

    Pays about 43% more—$81,039 vs your $56,720 here.

    What the move takes

    Usually requires a high school diploma or equivalent, with less than 5 years of experience.

    Getting ready typically takes one to two years.

    Skills you already have

    • Customer and Personal Service
    • Administrative
    • Oral Expression
    • Active Listening
    • Speaking

    New skills to build

    • Administration and Management
    • Quality Control Analysis
    • Monitoring
    • Coordination
    • Management of Material Resources
  • Payroll and Timekeeping Clerks

    Similar work
    +10% pay854 openings/yrAbout as exposed as your job now

    Pays about 10% more—$62,483 vs your $56,720 here.

    What the move takes

    Usually requires a high school diploma or equivalent, plus moderate-term on-the-job training.

    Getting ready typically takes one to two years.

    Skills you already have

    • Administrative
    • Oral Comprehension
    • Oral Expression
    • Written Comprehension
    • English Language

    New skills to build

    • Economics and Accounting
    • Personnel and Human Resources
    • Mathematics
    • Administration and Management
    • Mathematical Reasoning
  • Human Resources Specialists

    Somewhat similar work
    +51% pay5,906 openings/yrAbout as exposed as your job now

    Pays about 51% more—$85,795 vs your $56,720 here.

    What the move takes

    A step up—usually requires a bachelor's degree.

    Getting ready typically takes two to four years.

    Skills you already have

    • Administrative
    • Oral Expression
    • Active Listening
    • Speaking
    • Speech Clarity

    New skills to build

    • Personnel and Human Resources
    • Education and Training
    • Administration and Management
  • Social Science Research Assistants

    Somewhat similar work
    +11% pay412 openings/yrAbout as exposed as your job now

    Pays about 11% more—$62,928 vs your $56,720 here.

    What the move takes

    A step up—usually requires a bachelor's degree.

    Getting ready typically takes two to four years.

    Skills you already have

    • Oral Expression
    • Active Listening
    • Oral Comprehension
    • Administrative
    • Computers and Electronics

    New skills to build

    • Science
    • Mathematics
    • Quality Control Analysis
    • English Language
    • Reading Comprehension
  • Survey Researchers

    Somewhat similar work
    +57% pay37 openings/yrAbout as exposed as your job now

    Pays about 57% more—$89,320 vs your $56,720 here.

    What the move takes

    A step up—usually requires a master's degree.

    Getting ready typically takes more than four years.

    Skills you already have

    • Oral Expression
    • Active Listening
    • Customer and Personal Service
    • Computers and Electronics
    • Speech Clarity

    New skills to build

    • Sociology and Anthropology
    • Mathematics
    • Mathematical Reasoning
    • Number Facility
    • Inductive Reasoning
  • Management Analysts

    Somewhat similar work
    +101% pay9,427 openings/yrLess exposed than your job now

    Pays about 101% more—$114,128 vs your $56,720 here.

    What the move takes

    A step up—usually requires a bachelor's degree, with less than 5 years of experience.

    Getting ready typically takes two to four years.

    Skills you already have

    • Customer and Personal Service
    • Oral Expression
    • Active Listening
    • Speech Clarity
    • Speaking

    New skills to build

    • Education and Training
    • Sales and Marketing
    • English Language
    • Administration and Management
    • Economics and Accounting