Reservation and Transportation Ticket Agents and Travel Clerks
The short answer
This job is expected to meaningfully change. AI can already assist with or automate many of its tasks. In New York State, the number of these jobs is expected to grow over the next decade, with about 596 openings expected each year.
Where your job stands
Compared with other New York jobs, this one is in the second most exposed fifth for how much AI could touch it. That doesn't mean the job goes away—it means more of its tasks are the kind AI can help with.
How much AI could touch this job
Looking at the job itself, AI could help with about half of this job's tasks.
What this means
Compared with other New York jobs, this one is in the second most exposed fifth, out of 656 jobs we could rank. Read more in the methodology.
What AI can and can’t help with in this job
The score comes from the real, day-to-day tasks of this job—not a guess about the job as a whole. Below are the tasks that matter most in this job, split by whether AI can help with them.
AI can help with or automate about 81% of the tasks in this job.
Tasks AI can help with or automate
Examine passenger documentation to determine destinations and to assign boarding passes.
AI could help, but needs extra software
Trace lost, delayed, or misdirected baggage for customers.
AI could help, but needs extra software
Confer with customers to determine their service requirements and travel preferences.
AI could help, but needs extra software
Announce arrival and departure information, using public address systems.
AI could do much of this on its own
Provide clients with assistance in preparing required travel documents and forms.
AI could help, but needs extra software
Tasks AI can't do much of
Check baggage and cargo and direct passengers to designated locations for loading.
AI is unlikely to speed this up
Provide boarding or disembarking assistance to passengers needing special assistance.
AI is unlikely to speed this up
Open or close information facilities.
AI is unlikely to speed this up
Keep information facilities clean during operation.
AI is unlikely to speed this up
Jobs you could switch to
If you're thinking about a change, these are jobs your experience already fits—related work you could move into. Pick your area to see local options.
See related jobs in
The closest matches by the skills they use—each has projected openings in New York State, pays within reach of your job now, and is no more exposed to AI than your job. Each card shows what the move would take.
Passenger Attendants
Very similar workslightly less pay510 openings/yrLess exposed than your job nowPays slightly less—$42,498 vs your $44,010 here.
What the move takes
Usually requires a high school diploma or equivalent, plus short-term on-the-job training.
Getting ready typically takes up to about a year.
Skills you already have
- Oral Expression
- Service Orientation
- Transportation
- Oral Comprehension
- English Language
Your current skills largely cover this move.
Flight Attendants
Very similar work+194% pay1,219 openings/yrLess exposed than your job nowPays about 194% more—$129,423 vs your $44,010 here.
What the move takes
Usually requires a high school diploma or equivalent, with less than 5 years of experience, plus moderate-term on-the-job training.
Getting ready typically takes up to about a year.
Skills you already have
- Customer and Personal Service
- Speech Clarity
- Oral Expression
- Speech Recognition
- Oral Comprehension
New skills to build
- Extent Flexibility
- Public Safety and Security
- Gross Body Equilibrium
- Auditory Attention
- Problem Sensitivity
Baggage Porters and Bellhops
Very similar work+13% pay687 openings/yrLess exposed than your job nowPays about 13% more—$49,837 vs your $44,010 here.
What the move takes
Usually requires a high school diploma or equivalent, plus short-term on-the-job training.
Getting ready typically takes up to about a year.
Skills you already have
- Customer and Personal Service
- Oral Expression
- Oral Comprehension
- Transportation
- Active Listening
New skills to build
- Static Strength
- Trunk Strength
- Extent Flexibility
- Stamina
- Spatial Orientation
Bus Drivers, Transit and Intercity
Very similar work+96% pay3,323 openings/yrLess exposed than your job nowPays about 96% more—$86,327 vs your $44,010 here.
What the move takes
Usually requires a high school diploma or equivalent, plus moderate-term on-the-job training.
Getting ready typically takes up to about a year.
Skills you already have
- Customer and Personal Service
- Transportation
- Public Safety and Security
- English Language
- Near Vision
New skills to build
- Response Orientation
- Operation and Control
- Reaction Time
- Spatial Orientation
- Depth Perception
Shuttle Drivers and Chauffeurs
Somewhat similar work+3% pay4,424 openings/yrLess exposed than your job nowPays about 3% more—$45,125 vs your $44,010 here.
What the move takes
Usually requires no formal educational credential, plus short-term on-the-job training.
Getting ready typically takes up to about a year.
Skills you already have
- Customer and Personal Service
- Transportation
- English Language
- Near Vision
- Oral Comprehension
New skills to build
- Public Safety and Security
- Production and Processing
- Spatial Orientation
- Administration and Management
- Economics and Accounting
Concierges
Somewhat similar work+34% pay803 openings/yrAbout as exposed as your job nowPays about 34% more—$59,032 vs your $44,010 here.
What the move takes
Usually requires a high school diploma or equivalent, plus moderate-term on-the-job training.
Getting ready typically takes up to about a year.
Skills you already have
- Customer and Personal Service
- Oral Expression
- Active Listening
- Speech Clarity
- Service Orientation
New skills to build
- Administrative
- Administration and Management
Airfield Operations Specialists
Somewhat similar workslightly less pay116 openings/yrLess exposed than your job nowPays slightly less—$42,921 vs your $44,010 here.
What the move takes
Usually requires a high school diploma or equivalent, plus long-term on-the-job training.
Getting ready typically takes one to two years.
Skills you already have
- Customer and Personal Service
- Active Listening
- Oral Expression
- Transportation
- Oral Comprehension
New skills to build
- Education and Training
- Public Safety and Security
- Administration and Management
- Problem Sensitivity
- Telecommunications
Transportation Security Screeners
Somewhat similar work+68% pay445 openings/yrLess exposed than your job nowPays about 68% more—$73,834 vs your $44,010 here.
What the move takes
Usually requires a high school diploma or equivalent, plus short-term on-the-job training.
Getting ready typically takes up to about a year.
Skills you already have
- Customer and Personal Service
- Oral Comprehension
- Speech Recognition
- Near Vision
- Oral Expression
New skills to build
- Problem Sensitivity
- Reaction Time
- Flexibility of Closure
- Response Orientation
- Operation and Control