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Couriers and Messengers

The short answer

Parts of this job are expected to change. AI can already assist with some of its tasks. In New York State, the number of these jobs is expected to grow over the next decade, with about 1,953 openings expected each year.

Step 1

Where your job stands

Compared with other New York jobs, this one is in the middle fifth for how much AI could touch it—right around the middle.

How much AI could touch this job

Middleband 3 of 5
least exposedmost exposed

Looking at the job itself, AI could help with about a quarter of this job's tasks.

What this means

Compared with other New York jobs, this one is in the middle fifth, out of 656 jobs we could rank. Read more in the methodology.

Step 2

What AI can and can’t help with in this job

The score comes from the real, day-to-day tasks of this job—not a guess about the job as a whole. Below are the tasks that matter most in this job, split by whether AI can help with them.

AI can help with or automate about 40% of the tasks in this job.

Tasks AI can help with or automate

  1. Record information, such as items received and delivered and recipients' responses to messages.

    AI could do much of this on its own

  2. Receive messages or materials to be delivered, and information on recipients, such as names, addresses, telephone numbers, and delivery instructions, communicated via telephone, two-way radio, or in person.

    AI could do much of this on its own

  3. Sort items to be delivered according to the delivery route.

    AI could help, but needs extra software

  4. Plan and follow the most efficient routes for delivering goods.

    AI could help, but needs extra software

  5. Check with home offices after completed deliveries to confirm deliveries and collections and to receive instructions for other deliveries.

    AI could do much of this on its own

Tasks AI can't do much of

  1. Deliver and pick up medical records, lab specimens, and medications to and from hospitals and other medical facilities.

    AI is unlikely to speed this up

  2. Obtain signatures and payments, or arrange for recipients to make payments.

    AI is unlikely to speed this up

  3. Load vehicles with listed goods, ensuring goods are loaded correctly and taking precautions with hazardous goods.

    AI is unlikely to speed this up

  4. Walk, ride bicycles, drive vehicles, or use public conveyances to reach destinations to deliver messages or materials.

    AI is unlikely to speed this up

  5. Deliver messages and items, such as newspapers, documents, and packages, between establishment departments and to other establishments and private homes.

    AI is unlikely to speed this up

Step 3

Jobs you could switch to

If you're thinking about a change, these are jobs your experience already fits—related work you could move into. Pick your area to see local options.

See related jobs in

The closest matches by the skills they use—each has projected openings in New York State, pays within reach of your job now, and is no more exposed to AI than your job. Each card shows what the move would take.

  • Postal Service Mail Carriers

    Very similar work
    +60% pay1,775 openings/yrLess exposed than your job now

    Pays about 60% more—$63,536 vs your $39,660 here.

    What the move takes

    Usually requires no formal educational credential, plus short-term on-the-job training.

    Getting ready typically takes up to about a year.

    Skills you already have

    • Customer and Personal Service
    • Oral Comprehension
    • Oral Expression
    • English Language
    • Near Vision

    New skills to build

    • Sales and Marketing
    • Education and Training
  • Mail Clerks and Mail Machine Operators, Except Postal Service

    Very similar work
    +8% pay730 openings/yrLess exposed than your job now

    Pays about 8% more—$43,012 vs your $39,660 here.

    What the move takes

    Usually requires a high school diploma or equivalent, plus short-term on-the-job training.

    Getting ready typically takes up to about a year.

    Skills you already have

    • Customer and Personal Service
    • Near Vision
    • English Language
    • Oral Comprehension
    • Written Comprehension

    Your current skills largely cover this move.

  • Postal Service Clerks

    Very similar work
    +62% pay591 openings/yrAbout as exposed as your job now

    Pays about 62% more—$64,174 vs your $39,660 here.

    What the move takes

    Usually requires no formal educational credential, plus short-term on-the-job training.

    Getting ready typically takes up to about a year.

    Skills you already have

    • Customer and Personal Service
    • Oral Comprehension
    • Oral Expression
    • Near Vision
    • Speech Recognition

    New skills to build

    • Mathematics
    • Sales and Marketing
    • Computers and Electronics
    • Administrative
    • Production and Processing
  • Postal Service Mail Sorters, Processors, and Processing Machine Operators

    Very similar work
    +51% pay878 openings/yrLess exposed than your job now

    Pays about 51% more—$59,852 vs your $39,660 here.

    What the move takes

    Usually requires no formal educational credential, plus short-term on-the-job training.

    Getting ready typically takes up to about a year.

    Skills you already have

    • Near Vision
    • Multilimb Coordination
    • Oral Comprehension
    • Oral Expression
    • Written Comprehension

    Your current skills largely cover this move.

  • Baggage Porters and Bellhops

    Very similar work
    +26% pay687 openings/yrLess exposed than your job now

    Pays about 26% more—$49,837 vs your $39,660 here.

    What the move takes

    Usually requires a high school diploma or equivalent, plus short-term on-the-job training.

    Getting ready typically takes up to about a year.

    Skills you already have

    • Customer and Personal Service
    • Transportation
    • Oral Comprehension
    • Oral Expression
    • Speech Recognition

    New skills to build

    • Static Strength
    • Public Safety and Security
    • Sales and Marketing
  • Stockers and Order Fillers

    Similar work
    +1% pay25,104 openings/yrLess exposed than your job now

    Pays about 1% more—$39,881 vs your $39,660 here.

    What the move takes

    Usually requires no formal educational credential, plus short-term on-the-job training.

    Getting ready typically takes up to about a year.

    Skills you already have

    • Customer and Personal Service
    • Near Vision
    • Oral Comprehension
    • Oral Expression
    • English Language

    Your current skills largely cover this move.

  • Heavy and Tractor-Trailer Truck Drivers

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    +60% pay6,874 openings/yrLess exposed than your job now

    Pays about 60% more—$63,406 vs your $39,660 here.

    What the move takes

    A step up—usually requires a postsecondary nondegree award, plus short-term on-the-job training.

    Getting ready typically takes up to about a year.

    Skills you already have

    • Customer and Personal Service
    • Transportation
    • Near Vision
    • Multilimb Coordination
    • English Language

    New skills to build

    • Rate Control
    • Reaction Time
    • Public Safety and Security
    • Repairing
    • Operation and Control
  • Driver/Sales Workers

    Similar work
    +10% pay2,952 openings/yrAbout as exposed as your job now

    Pays about 10% more—$43,664 vs your $39,660 here.

    What the move takes

    Usually requires a high school diploma or equivalent, plus short-term on-the-job training.

    Getting ready typically takes up to about a year.

    Skills you already have

    • Customer and Personal Service
    • Oral Comprehension
    • Oral Expression
    • Speech Recognition
    • Near Vision

    New skills to build

    • Food Production
    • Production and Processing
    • Administration and Management
    • Sales and Marketing
  • Light Truck Drivers

    Somewhat similar work
    +19% pay5,535 openings/yrAbout as exposed as your job now

    Pays about 19% more—$47,341 vs your $39,660 here.

    What the move takes

    Usually requires a high school diploma or equivalent, plus short-term on-the-job training.

    Getting ready typically takes up to about a year.

    Skills you already have

    • Customer and Personal Service
    • Oral Expression
    • Multilimb Coordination
    • English Language
    • Transportation

    Your current skills largely cover this move.

  • Laborers and Freight, Stock, and Material Movers, Hand

    Somewhat similar work
    +15% pay11,417 openings/yrLess exposed than your job now

    Pays about 15% more—$45,611 vs your $39,660 here.

    What the move takes

    Usually requires no formal educational credential, plus short-term on-the-job training.

    Getting ready typically takes up to about a year.

    Skills you already have

    • Near Vision
    • Multilimb Coordination
    • English Language
    • Customer and Personal Service
    • Oral Comprehension

    New skills to build

    • Production and Processing
    • Education and Training
    • Administration and Management
    • Mechanical
    • Public Safety and Security
  • Railroad Conductors and Yardmasters

    Somewhat similar work
    +106% pay720 openings/yrLess exposed than your job now

    Pays about 106% more—$81,747 vs your $39,660 here.

    What the move takes

    Usually requires a high school diploma or equivalent, plus moderate-term on-the-job training.

    Getting ready typically takes up to about a year.

    Skills you already have

    • Transportation
    • Speech Recognition
    • Oral Comprehension
    • Oral Expression
    • Near Vision

    New skills to build

    • Public Safety and Security
    • Monitoring
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    • Coordination
    • Management of Personnel Resources
  • Shuttle Drivers and Chauffeurs

    Somewhat similar work
    +14% pay4,424 openings/yrLess exposed than your job now

    Pays about 14% more—$45,125 vs your $39,660 here.

    What the move takes

    Usually requires no formal educational credential, plus short-term on-the-job training.

    Getting ready typically takes up to about a year.

    Skills you already have

    • Customer and Personal Service
    • Transportation
    • Oral Comprehension
    • Oral Expression
    • Near Vision

    New skills to build

    • Public Safety and Security
    • Personnel and Human Resources
    • Psychology
    • Production and Processing
    • Administration and Management