Dispatchers, Except Police, Fire, and Ambulance
The short answer
This job is expected to meaningfully change. AI can already assist with or automate many of its tasks. In New York State, the number of these jobs is expected to hold steady over the next decade, with about 1,665 openings expected each year.
Where your job stands
Compared with other New York jobs, this one is in the most exposed fifth for how much AI could touch it. That doesn't mean the job goes away—it means more of its tasks are the kind AI can help with.
How much AI could touch this job
Looking at the job itself, AI could help with more than half of this job's tasks.
What this means
Compared with other New York jobs, this one is in the most exposed fifth, out of 656 jobs we could rank. Read more in the methodology.
What AI can and can’t help with in this job
The score comes from the real, day-to-day tasks of this job—not a guess about the job as a whole. Below are the tasks that matter most in this job, split by whether AI can help with them.
AI can help with or automate nearly every task in this job.
Tasks AI can help with or automate
Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
AI could help, but needs extra software
Prepare daily work and run schedules.
AI could help, but needs extra software
Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.
AI could help, but needs extra software
Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.
AI could do much of this on its own
Oversee all communications within specifically assigned territories.
AI could help, but needs extra software
Jobs you could switch to
If you're thinking about a change, these are jobs your experience already fits—related work you could move into. Pick your area to see local options.
See related jobs in
The closest matches by the skills they use—each has projected openings in New York State, pays within reach of your job now, and is no more exposed to AI than your job. Each card shows what the move would take.
Production, Planning, and Expediting Clerks
Very similar work+9% pay6,362 openings/yrAbout as exposed as your job nowPays about 9% more—$62,358 vs your $57,125 here.
What the move takes
Usually requires a high school diploma or equivalent, plus moderate-term on-the-job training.
Getting ready typically takes up to about a year.
Skills you already have
- Customer and Personal Service
- Administrative
- Oral Comprehension
- Oral Expression
- Administration and Management
New skills to build
- Production and Processing
First-Line Supervisors of Office and Administrative Support Workers
Very similar work+42% pay10,505 openings/yrLess exposed than your job nowPays about 42% more—$81,039 vs your $57,125 here.
What the move takes
Usually requires a high school diploma or equivalent, with less than 5 years of experience.
Getting ready typically takes one to two years.
Skills you already have
- Customer and Personal Service
- Administrative
- Administration and Management
- Oral Expression
- Oral Comprehension
New skills to build
- Management of Personnel Resources
- Instructing
- Social Perceptiveness
- Learning Strategies
- Negotiation
Public Safety Telecommunicators
Very similar work+10% pay801 openings/yrAbout as exposed as your job nowPays about 10% more—$62,899 vs your $57,125 here.
What the move takes
Usually requires a high school diploma or equivalent, plus moderate-term on-the-job training.
Getting ready typically takes up to about a year.
Skills you already have
- Customer and Personal Service
- Administrative
- Speech Recognition
- Speech Clarity
- Oral Comprehension
New skills to build
- Telecommunications
- Law and Government
- Communications and Media
- Therapy and Counseling
- Geography
Heavy and Tractor-Trailer Truck Drivers
Similar work+11% pay6,874 openings/yrLess exposed than your job nowPays about 11% more—$63,406 vs your $57,125 here.
What the move takes
A step up—usually requires a postsecondary nondegree award, plus short-term on-the-job training.
Getting ready typically takes up to about a year.
Skills you already have
- Customer and Personal Service
- Public Safety and Security
- Transportation
- English Language
- Near Vision
New skills to build
- Multilimb Coordination
- Rate Control
- Response Orientation
- Reaction Time
- Spatial Orientation
First-Line Supervisors of Mechanics, Installers, and Repairers
Similar work+64% pay9,366 openings/yrLess exposed than your job nowPays about 64% more—$93,723 vs your $57,125 here.
What the move takes
Usually requires a high school diploma or equivalent, with less than 5 years of experience.
Getting ready typically takes one to two years.
Skills you already have
- Administration and Management
- Customer and Personal Service
- Oral Comprehension
- Oral Expression
- Speaking
New skills to build
- Mechanical
- Troubleshooting
- Quality Control Analysis
- Equipment Maintenance
- Repairing
Transportation, Storage, and Distribution Managers
Similar work+126% pay638 openings/yrLess exposed than your job nowPays about 126% more—$129,313 vs your $57,125 here.
What the move takes
Usually requires a high school diploma or equivalent, with 5 years or more of experience.
Getting ready typically takes two to four years.
Skills you already have
- Customer and Personal Service
- Administration and Management
- Oral Expression
- Oral Comprehension
- Active Listening
New skills to build
- Production and Processing
- Economics and Accounting
- Mathematics
- Transportation
- Management of Material Resources
Railroad Conductors and Yardmasters
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What the move takes
Usually requires a high school diploma or equivalent, plus moderate-term on-the-job training.
Getting ready typically takes up to about a year.
Skills you already have
- Oral Expression
- Public Safety and Security
- Oral Comprehension
- Coordination
- Deductive Reasoning
New skills to build
- Reaction Time
- Operation and Control
- Multilimb Coordination
- Rate Control
- Depth Perception
Power Distributors and Dispatchers
Somewhat similar work+150% pay508 openings/yrLess exposed than your job nowPays about 150% more—$142,573 vs your $57,125 here.
What the move takes
Usually requires a high school diploma or equivalent, plus long-term on-the-job training.
Getting ready typically takes one to two years.
Skills you already have
- Customer and Personal Service
- Oral Comprehension
- Oral Expression
- Deductive Reasoning
- English Language
New skills to build
- Physics
- Mechanical
- Engineering and Technology
- Operation and Control
- Mathematics
Postmasters and Mail Superintendents
Somewhat similar work+74% pay79 openings/yrLess exposed than your job nowPays about 74% more—$99,273 vs your $57,125 here.
What the move takes
Usually requires a high school diploma or equivalent, with less than 5 years of experience, plus moderate-term on-the-job training.
Getting ready typically takes up to about a year.
Skills you already have
- Customer and Personal Service
- Administration and Management
- Administrative
- Oral Expression
- Public Safety and Security
New skills to build
- Production and Processing
- Mathematics
- Education and Training
- Management of Personnel Resources
- Management of Financial Resources
Locomotive Engineers
Somewhat similar work+95% pay111 openings/yrLess exposed than your job nowPays about 95% more—$111,616 vs your $57,125 here.
What the move takes
Usually requires a high school diploma or equivalent, with less than 5 years of experience, plus moderate-term on-the-job training.
Getting ready typically takes up to about a year.
Skills you already have
- Oral Comprehension
- Oral Expression
- Public Safety and Security
- Near Vision
- Monitoring
New skills to build
- Reaction Time
- Operation and Control
- Response Orientation
- Multilimb Coordination
- Rate Control