Medical Secretaries and Administrative Assistants
The short answer
This job is expected to meaningfully change. AI can already assist with or automate many of its tasks. In New York State, the number of these jobs is expected to grow over the next decade, with about 4,438 openings expected each year.
Where your job stands
Compared with other New York jobs, this one is in the most exposed fifth for how much AI could touch it. That doesn't mean the job goes away—it means more of its tasks are the kind AI can help with.
How much AI could touch this job
Looking at the job itself, AI could help with more than half of this job's tasks.
What this means
Compared with other New York jobs, this one is in the most exposed fifth, out of 656 jobs we could rank. Read more in the methodology.
What AI can and can’t help with in this job
The score comes from the real, day-to-day tasks of this job—not a guess about the job as a whole. Below are the tasks that matter most in this job, split by whether AI can help with them.
AI can help with or automate nearly every task in this job.
Tasks AI can help with or automate
Answer telephones and direct calls to appropriate staff.
AI could help, but needs extra software
Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.
AI could do much of this on its own
Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
AI could do much of this on its own
Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
AI could help, but needs extra software
Complete insurance or other claim forms.
AI could do much of this on its own
Jobs you could switch to
If you're thinking about a change, these are jobs your experience already fits—related work you could move into. Pick your area to see local options.
See related jobs in
The closest matches by the skills they use—each has projected openings in New York State, pays within reach of your job now, and is no more exposed to AI than your job. Each card shows what the move would take.
Receptionists and Information Clerks
Very similar workslightly less pay12,146 openings/yrAbout as exposed as your job nowPays slightly less—$44,098 vs your $48,841 here.
What the move takes
Usually requires a high school diploma or equivalent, plus short-term on-the-job training.
Getting ready typically takes up to about a year.
Skills you already have
- Administrative
- Customer and Personal Service
- Oral Expression
- Oral Comprehension
- Computers and Electronics
Your current skills largely cover this move.
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
Very similar work+4% pay16,788 openings/yrAbout as exposed as your job nowPays about 4% more—$50,772 vs your $48,841 here.
What the move takes
Usually requires a high school diploma or equivalent, plus short-term on-the-job training.
Getting ready typically takes up to about a year.
Skills you already have
- Administrative
- Customer and Personal Service
- Oral Expression
- Oral Comprehension
- English Language
New skills to build
- Written Expression
Office Clerks, General
Very similar workslightly less pay20,009 openings/yrAbout as exposed as your job nowPays slightly less—$46,974 vs your $48,841 here.
What the move takes
Usually requires a high school diploma or equivalent, plus short-term on-the-job training.
Getting ready typically takes up to about a year.
Skills you already have
- Administrative
- Oral Expression
- Oral Comprehension
- Active Listening
- Customer and Personal Service
Your current skills largely cover this move.
Executive Secretaries and Executive Administrative Assistants
Very similar work+69% pay13,438 openings/yrAbout as exposed as your job nowPays about 69% more—$82,549 vs your $48,841 here.
What the move takes
Usually requires a high school diploma or equivalent, with less than 5 years of experience.
Getting ready typically takes one to two years.
Skills you already have
- Administrative
- Oral Expression
- Oral Comprehension
- English Language
- Speaking
New skills to build
- Written Expression
- Near Vision
- Reading Comprehension
Insurance Claims and Policy Processing Clerks
Very similar work+21% pay882 openings/yrAbout as exposed as your job nowPays about 21% more—$59,163 vs your $48,841 here.
What the move takes
Usually requires a high school diploma or equivalent, plus moderate-term on-the-job training.
Getting ready typically takes up to about a year.
Skills you already have
- Customer and Personal Service
- Administrative
- Written Comprehension
- Oral Comprehension
- Oral Expression
New skills to build
- Negotiation
Eligibility Interviewers, Government Programs
Very similar work+12% pay1,180 openings/yrAbout as exposed as your job nowPays about 12% more—$54,698 vs your $48,841 here.
What the move takes
Usually requires a high school diploma or equivalent, plus moderate-term on-the-job training.
Getting ready typically takes one to two years.
Skills you already have
- Customer and Personal Service
- Administrative
- Oral Expression
- Oral Comprehension
- English Language
New skills to build
- Education and Training
- Written Expression
- Law and Government
- Social Perceptiveness
- Negotiation
Interviewers, Except Eligibility and Loan
Similar work+16% pay1,418 openings/yrAbout as exposed as your job nowPays about 16% more—$56,720 vs your $48,841 here.
What the move takes
Usually requires a high school diploma or equivalent, plus short-term on-the-job training.
Getting ready typically takes one to two years.
Skills you already have
- Customer and Personal Service
- Administrative
- Oral Expression
- Oral Comprehension
- Speaking
New skills to build
- Negotiation
- Persuasion
Billing and Posting Clerks
Similar work+12% pay4,002 openings/yrAbout as exposed as your job nowPays about 12% more—$54,585 vs your $48,841 here.
What the move takes
Usually requires a high school diploma or equivalent, plus moderate-term on-the-job training.
Getting ready typically takes one to two years.
Skills you already have
- Customer and Personal Service
- Administrative
- English Language
- Oral Expression
- Computers and Electronics
New skills to build
- Number Facility
- Mathematics
Customer Service Representatives
Similar work+1% pay33,084 openings/yrAbout as exposed as your job nowPays about 1% more—$49,137 vs your $48,841 here.
What the move takes
Usually requires a high school diploma or equivalent, plus short-term on-the-job training.
Getting ready typically takes up to about a year.
Skills you already have
- Customer and Personal Service
- Oral Expression
- Oral Comprehension
- Speaking
- English Language
New skills to build
- Sales and Marketing
- Negotiation
Health Technologists and Technicians, All Other
Similar work+27% pay874 openings/yrLess exposed than your job nowPays about 27% more—$62,004 vs your $48,841 here.
What the move takes
A step up—usually requires a postsecondary nondegree award.
Getting ready typically takes one to two years.
Skills you already have
- Customer and Personal Service
- Oral Expression
- Oral Comprehension
- English Language
- Speaking
New skills to build
- Psychology
- Education and Training
- Problem Sensitivity
- Biology
- Flexibility of Closure
Medical Transcriptionists
Similar workslightly less pay823 openings/yrAbout as exposed as your job nowPays slightly less—$44,361 vs your $48,841 here.
What the move takes
A step up—usually requires a postsecondary nondegree award.
Getting ready typically takes one to two years.
Skills you already have
- Administrative
- Oral Comprehension
- English Language
- Oral Expression
- Written Comprehension
New skills to build
- Written Expression
- Speech Recognition
- Reading Comprehension
Human Resources Assistants, Except Payroll and Timekeeping
Similar work+11% pay919 openings/yrAbout as exposed as your job nowPays about 11% more—$54,173 vs your $48,841 here.
What the move takes
A step up—usually requires an associate's degree.
Getting ready typically takes one to two years.
Skills you already have
- Customer and Personal Service
- Administrative
- Oral Expression
- Oral Comprehension
- Speaking
New skills to build
- Personnel and Human Resources
- Written Expression
- Reading Comprehension
Medical Assistants
Somewhat similar work+1% pay7,102 openings/yrLess exposed than your job nowPays about 1% more—$49,214 vs your $48,841 here.
What the move takes
A step up—usually requires a postsecondary nondegree award.
Getting ready typically takes one to two years.
Skills you already have
- Customer and Personal Service
- Administrative
- Oral Expression
- Oral Comprehension
- English Language
New skills to build
- Education and Training
- Therapy and Counseling
- Social Perceptiveness
- Psychology
- Active Learning
First-Line Supervisors of Office and Administrative Support Workers
Somewhat similar work+66% pay10,505 openings/yrLess exposed than your job nowPays about 66% more—$81,039 vs your $48,841 here.
What the move takes
Usually requires a high school diploma or equivalent, with less than 5 years of experience.
Getting ready typically takes one to two years.
Skills you already have
- Customer and Personal Service
- Administrative
- Oral Expression
- Oral Comprehension
- Speaking
New skills to build
- Negotiation
- Instructing
- Learning Strategies
- Active Learning
- Management of Personnel Resources
Medical and Health Services Managers
Somewhat similar work+242% pay4,185 openings/yrLess exposed than your job nowPays about 242% more—$166,870 vs your $48,841 here.
What the move takes
A step up—usually requires a bachelor's degree, with less than 5 years of experience.
Getting ready typically takes two to four years.
Skills you already have
- Customer and Personal Service
- Administrative
- Oral Expression
- Oral Comprehension
- English Language
New skills to build
- Education and Training
- Administration and Management
- Operations Analysis
- Persuasion
- Management of Financial Resources
Administrative Services Managers
Somewhat similar work+196% pay1,531 openings/yrLess exposed than your job nowPays about 196% more—$144,667 vs your $48,841 here.
What the move takes
A step up—usually requires a bachelor's degree, with less than 5 years of experience.
Getting ready typically takes one to two years.
Skills you already have
- Customer and Personal Service
- Administrative
- Oral Expression
- Oral Comprehension
- English Language
New skills to build
- Administration and Management
- Negotiation
- Management of Financial Resources
- Management of Material Resources
- Management of Personnel Resources
Pharmacy Technicians
Somewhat similar workslightly less pay2,572 openings/yrLess exposed than your job nowPays slightly less—$45,163 vs your $48,841 here.
What the move takes
Usually requires a high school diploma or equivalent, plus moderate-term on-the-job training.
Getting ready typically takes one to two years.
Skills you already have
- Customer and Personal Service
- Oral Expression
- Oral Comprehension
- Written Comprehension
- Active Listening
New skills to build
- Law and Government
- Chemistry
- Production and Processing
- Manual Dexterity
- Trunk Strength
Emergency Medicine Physicians
Somewhat similar work+535% pay123 openings/yrLess exposed than your job nowPays about 535% more—$310,131 vs your $48,841 here.
What the move takes
A step up—usually requires a doctoral or professional degree, plus internship/residency.
Getting ready typically takes more than four years.
Skills you already have
- Customer and Personal Service
- Oral Expression
- Oral Comprehension
- English Language
- Speaking
New skills to build
- Psychology
- Biology
- Medicine and Dentistry
- Therapy and Counseling
- Problem Sensitivity