Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
The short answer
This job is expected to meaningfully change. AI can already assist with or automate many of its tasks. In New York State, the number of these jobs is expected to shrink over the next decade, with about 16,788 openings expected each year.
Where your job stands
Compared with other New York jobs, this one is in the most exposed fifth for how much AI could touch it. That doesn't mean the job goes away—it means more of its tasks are the kind AI can help with.
How much AI could touch this job
Looking at the job itself, AI could help with more than half of this job's tasks.
What this means
Compared with other New York jobs, this one is in the most exposed fifth, out of 656 jobs we could rank. Read more in the methodology.
What AI can and can’t help with in this job
The score comes from the real, day-to-day tasks of this job—not a guess about the job as a whole. Below are the tasks that matter most in this job, split by whether AI can help with them.
AI can help with or automate about 90% of the tasks in this job.
Tasks AI can help with or automate
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
AI could help, but needs extra software
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
AI could help, but needs extra software
Create, maintain, and enter information into databases.
AI could do much of this on its own
Use computers for various applications, such as database management or word processing.
AI could do much of this on its own
Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
AI could help, but needs extra software
Tasks AI can't do much of
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
AI is unlikely to speed this up
Supervise other clerical staff and provide training and orientation to new staff.
AI is unlikely to speed this up
Order and dispense supplies.
AI is unlikely to speed this up
Jobs you could switch to
If you're thinking about a change, these are jobs your experience already fits—related work you could move into. Pick your area to see local options.
See related jobs in
The closest matches by the skills they use—each has projected openings in New York State, pays within reach of your job now, and is no more exposed to AI than your job. Each card shows what the move would take.
Office Clerks, General
Very similar workslightly less pay20,009 openings/yrAbout as exposed as your job nowPays slightly less—$46,974 vs your $50,772 here.
What the move takes
Usually requires a high school diploma or equivalent, plus short-term on-the-job training.
Getting ready typically takes up to about a year.
Skills you already have
- Administrative
- Oral Expression
- Oral Comprehension
- Reading Comprehension
- Active Listening
Your current skills largely cover this move.
Executive Secretaries and Executive Administrative Assistants
Very similar work+63% pay13,438 openings/yrAbout as exposed as your job nowPays about 63% more—$82,549 vs your $50,772 here.
What the move takes
Usually requires a high school diploma or equivalent, with less than 5 years of experience.
Getting ready typically takes one to two years.
Skills you already have
- Administrative
- English Language
- Oral Comprehension
- Oral Expression
- Written Comprehension
Your current skills largely cover this move.
Medical Secretaries and Administrative Assistants
Very similar workslightly less pay4,438 openings/yrAbout as exposed as your job nowPays slightly less—$48,841 vs your $50,772 here.
What the move takes
Usually requires a high school diploma or equivalent, plus moderate-term on-the-job training.
Getting ready typically takes up to about a year.
Skills you already have
- Administrative
- Customer and Personal Service
- Oral Expression
- Oral Comprehension
- English Language
New skills to build
- Medicine and Dentistry
Legal Secretaries and Administrative Assistants
Very similar work+46% pay1,972 openings/yrAbout as exposed as your job nowPays about 46% more—$73,942 vs your $50,772 here.
What the move takes
Usually requires a high school diploma or equivalent, plus moderate-term on-the-job training.
Getting ready typically takes one to two years.
Skills you already have
- Administrative
- English Language
- Computers and Electronics
- Customer and Personal Service
- Oral Comprehension
New skills to build
- Law and Government
Switchboard Operators, Including Answering Service
Very similar workslightly less pay176 openings/yrAbout as exposed as your job nowPays slightly less—$46,397 vs your $50,772 here.
What the move takes
Usually requires a high school diploma or equivalent, plus short-term on-the-job training.
Getting ready typically takes up to about a year.
Skills you already have
- Administrative
- Customer and Personal Service
- Oral Expression
- Oral Comprehension
- Speech Recognition
Your current skills largely cover this move.
First-Line Supervisors of Office and Administrative Support Workers
Very similar work+60% pay10,505 openings/yrLess exposed than your job nowPays about 60% more—$81,039 vs your $50,772 here.
What the move takes
Usually requires a high school diploma or equivalent, with less than 5 years of experience.
Getting ready typically takes one to two years.
Skills you already have
- Administrative
- Customer and Personal Service
- Oral Comprehension
- Oral Expression
- Written Expression
New skills to build
- Learning Strategies
- Instructing
- Negotiation
- Persuasion
- Administration and Management
Court, Municipal, and License Clerks
Similar work+8% pay1,599 openings/yrAbout as exposed as your job nowPays about 8% more—$54,767 vs your $50,772 here.
What the move takes
Usually requires a high school diploma or equivalent, plus long-term on-the-job training.
Getting ready typically takes up to about a year.
Skills you already have
- Administrative
- English Language
- Customer and Personal Service
- Oral Expression
- Oral Comprehension
New skills to build
- Law and Government
Customer Service Representatives
Similar workslightly less pay33,084 openings/yrAbout as exposed as your job nowPays slightly less—$49,137 vs your $50,772 here.
What the move takes
Usually requires a high school diploma or equivalent, plus short-term on-the-job training.
Getting ready typically takes up to about a year.
Skills you already have
- Customer and Personal Service
- Oral Expression
- Oral Comprehension
- Active Listening
- Speaking
New skills to build
- Sales and Marketing
Human Resources Assistants, Except Payroll and Timekeeping
Similar work+7% pay919 openings/yrAbout as exposed as your job nowPays about 7% more—$54,173 vs your $50,772 here.
What the move takes
A step up—usually requires an associate's degree.
Getting ready typically takes one to two years.
Skills you already have
- Administrative
- Customer and Personal Service
- Oral Comprehension
- Oral Expression
- Reading Comprehension
New skills to build
- Personnel and Human Resources
Eligibility Interviewers, Government Programs
Similar work+8% pay1,180 openings/yrAbout as exposed as your job nowPays about 8% more—$54,698 vs your $50,772 here.
What the move takes
Usually requires a high school diploma or equivalent, plus moderate-term on-the-job training.
Getting ready typically takes one to two years.
Skills you already have
- English Language
- Administrative
- Customer and Personal Service
- Oral Comprehension
- Oral Expression
New skills to build
- Education and Training
- Social Perceptiveness
- Personnel and Human Resources
Correspondence Clerks
Similar workslightly less pay85 openings/yrAbout as exposed as your job nowPays slightly less—$50,534 vs your $50,772 here.
What the move takes
Usually requires a high school diploma or equivalent, plus short-term on-the-job training.
Getting ready typically takes up to about a year.
Skills you already have
- Administrative
- Written Expression
- Written Comprehension
- Reading Comprehension
- English Language
New skills to build
- Economics and Accounting
Interviewers, Except Eligibility and Loan
Similar work+12% pay1,418 openings/yrAbout as exposed as your job nowPays about 12% more—$56,720 vs your $50,772 here.
What the move takes
Usually requires a high school diploma or equivalent, plus short-term on-the-job training.
Getting ready typically takes one to two years.
Skills you already have
- Administrative
- Customer and Personal Service
- Oral Expression
- Computers and Electronics
- Oral Comprehension
Your current skills largely cover this move.
Social Science Research Assistants
Somewhat similar work+24% pay412 openings/yrAbout as exposed as your job nowPays about 24% more—$62,928 vs your $50,772 here.
What the move takes
A step up—usually requires a bachelor's degree.
Getting ready typically takes two to four years.
Skills you already have
- English Language
- Oral Expression
- Oral Comprehension
- Written Comprehension
- Reading Comprehension
New skills to build
- Science
- Mathematics
- Mathematical Reasoning
- Programming
- Number Facility
Chief Executives
Somewhat similar work+417% pay1,033 openings/yrLess exposed than your job nowPays about 417% more—$262,311 vs your $50,772 here.
What the move takes
A step up—usually requires a bachelor's degree, with 5 years or more of experience.
Getting ready typically takes more than four years.
Skills you already have
- English Language
- Customer and Personal Service
- Oral Comprehension
- Oral Expression
- Written Expression
New skills to build
- Administration and Management
- Systems Evaluation
- Systems Analysis
- Management of Financial Resources
- Sales and Marketing
Administrative Services Managers
Somewhat similar work+185% pay1,531 openings/yrLess exposed than your job nowPays about 185% more—$144,667 vs your $50,772 here.
What the move takes
A step up—usually requires a bachelor's degree, with less than 5 years of experience.
Getting ready typically takes one to two years.
Skills you already have
- Administrative
- Customer and Personal Service
- Oral Comprehension
- Oral Expression
- English Language
New skills to build
- Administration and Management
- Personnel and Human Resources
- Negotiation
- Management of Financial Resources
- Production and Processing
Management Analysts
Somewhat similar work+125% pay9,427 openings/yrLess exposed than your job nowPays about 125% more—$114,128 vs your $50,772 here.
What the move takes
A step up—usually requires a bachelor's degree, with less than 5 years of experience.
Getting ready typically takes two to four years.
Skills you already have
- English Language
- Customer and Personal Service
- Oral Comprehension
- Oral Expression
- Written Expression
New skills to build
- Systems Evaluation
- Education and Training
- Sales and Marketing
- Administration and Management
- Systems Analysis
Human Resources Specialists
Somewhat similar work+69% pay5,906 openings/yrAbout as exposed as your job nowPays about 69% more—$85,795 vs your $50,772 here.
What the move takes
A step up—usually requires a bachelor's degree.
Getting ready typically takes two to four years.
Skills you already have
- Administrative
- Oral Comprehension
- Oral Expression
- Written Comprehension
- Reading Comprehension
New skills to build
- Personnel and Human Resources
- Deductive Reasoning
- Learning Strategies
- Problem Sensitivity
First-Line Supervisors of Non-Retail Sales Workers
Somewhat similar work+142% pay1,620 openings/yrAbout as exposed as your job nowPays about 142% more—$122,890 vs your $50,772 here.
What the move takes
Usually requires a high school diploma or equivalent, with less than 5 years of experience.
Getting ready typically takes two to four years.
Skills you already have
- Customer and Personal Service
- Oral Comprehension
- Oral Expression
- Active Listening
- Written Comprehension
New skills to build
- Persuasion
- Sales and Marketing
- Management of Personnel Resources
- Negotiation
- Personnel and Human Resources