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Passenger Attendants

The short answer

This job is less likely to change much. Most of the work is the kind AI can't help with. In New York State, the number of these jobs is expected to grow over the next decade, with about 510 openings expected each year.

Step 1

Where your job stands

Compared with other New York jobs, this one is in the second least exposed fifth for how much AI could touch it. Most of what it involves isn't the kind of work AI can take over.

How much AI could touch this job

Less exposedband 2 of 5
least exposedmost exposed

Looking at the job itself, AI could help with about a quarter of this job's tasks.

What this means

Compared with other New York jobs, this one is in the second least exposed fifth, out of 656 jobs we could rank. Read more in the methodology.

Step 2

What AI can and can’t help with in this job

This job is in the second least exposed fifth of New York jobs for AI exposure. The tasks below show why: most of what it involves is work AI can't simply take over.

AI can help with or automate about 33% of the tasks in this job.

Tasks AI can help with or automate

  1. Provide customers with information on routes, gates, prices, timetables, terminals, or concourses.

    AI could help, but needs extra software

  2. Respond to passengers' questions, requests, or complaints.

    AI could do much of this on its own

  3. Greet passengers boarding transportation equipment and announce routes and stops.

    AI could do much of this on its own

  4. Count and verify tickets and seat reservations and record numbers of passengers boarding and disembarking.

    AI could help, but needs extra software

Tasks AI can't do much of

  1. Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.

    AI is unlikely to speed this up

  2. Perform equipment safety checks prior to departure.

    AI is unlikely to speed this up

  3. Provide boarding assistance to elderly, sick, or injured people.

    AI is unlikely to speed this up

  4. Explain and demonstrate safety procedures and safety equipment use.

    AI is unlikely to speed this up

  5. Open and close doors for passengers.

    AI is unlikely to speed this up

Step 3

Jobs you could switch to

If you're thinking about a change, these are jobs your experience already fits—related work you could move into. Pick your area to see local options.

See related jobs in

The closest matches by the skills they use—each has projected openings in New York State, pays within reach of your job now, and is no more exposed to AI than your job. Each card shows what the move would take.

  • Flight Attendants

    Very similar work
    +205% pay1,219 openings/yrAbout as exposed as your job now

    Pays about 205% more—$129,423 vs your $42,498 here.

    What the move takes

    Usually requires a high school diploma or equivalent, with less than 5 years of experience, plus moderate-term on-the-job training.

    Getting ready typically takes up to about a year.

    Skills you already have

    • Oral Expression
    • Service Orientation
    • Oral Comprehension
    • English Language
    • Speech Clarity

    New skills to build

    • Customer and Personal Service
    • Public Safety and Security
    • Computers and Electronics
    • Geography
    • Personnel and Human Resources
  • Bus Drivers, Transit and Intercity

    Very similar work
    +103% pay3,323 openings/yrAbout as exposed as your job now

    Pays about 103% more—$86,327 vs your $42,498 here.

    What the move takes

    Usually requires a high school diploma or equivalent, plus moderate-term on-the-job training.

    Getting ready typically takes up to about a year.

    Skills you already have

    • Transportation
    • Customer and Personal Service
    • Problem Sensitivity
    • English Language
    • Oral Expression

    New skills to build

    • Reaction Time
    • Rate Control
    • Response Orientation
    • Spatial Orientation
    • Peripheral Vision
  • Shuttle Drivers and Chauffeurs

    Very similar work
    +6% pay4,424 openings/yrAbout as exposed as your job now

    Pays about 6% more—$45,125 vs your $42,498 here.

    What the move takes

    Usually requires no formal educational credential, plus short-term on-the-job training.

    Getting ready typically takes up to about a year.

    Skills you already have

    • Transportation
    • English Language
    • Oral Comprehension
    • Customer and Personal Service
    • Oral Expression

    New skills to build

    • Public Safety and Security
    • Personnel and Human Resources
    • Production and Processing
    • Administrative
    • Administration and Management
  • Railroad Conductors and Yardmasters

    Similar work
    +92% pay720 openings/yrAbout as exposed as your job now

    Pays about 92% more—$81,747 vs your $42,498 here.

    What the move takes

    Usually requires a high school diploma or equivalent, plus moderate-term on-the-job training.

    Getting ready typically takes up to about a year.

    Skills you already have

    • Oral Expression
    • Transportation
    • Oral Comprehension
    • Speech Clarity
    • Problem Sensitivity

    New skills to build

    • Reaction Time
    • Education and Training
    • Mechanical
    • Public Safety and Security
    • Rate Control
  • Baggage Porters and Bellhops

    Similar work
    +17% pay687 openings/yrAbout as exposed as your job now

    Pays about 17% more—$49,837 vs your $42,498 here.

    What the move takes

    Usually requires a high school diploma or equivalent, plus short-term on-the-job training.

    Getting ready typically takes up to about a year.

    Skills you already have

    • Oral Expression
    • Oral Comprehension
    • Transportation
    • Customer and Personal Service
    • Active Listening

    New skills to build

    • Static Strength
  • Locker Room, Coatroom, and Dressing Room Attendants

    Similar work
    slightly less pay506 openings/yrLess exposed than your job now

    Pays slightly less—$38,369 vs your $42,498 here.

    What the move takes

    Usually requires a high school diploma or equivalent, plus short-term on-the-job training.

    Getting ready typically takes up to about a year.

    Skills you already have

    • Customer and Personal Service
    • Oral Expression
    • Speech Recognition
    • Oral Comprehension
    • Active Listening

    Your current skills largely cover this move.

  • Orderlies

    Somewhat similar work
    +12% pay743 openings/yrLess exposed than your job now

    Pays about 12% more—$47,780 vs your $42,498 here.

    What the move takes

    Usually requires a high school diploma or equivalent, plus short-term on-the-job training.

    Getting ready typically takes up to about a year.

    Skills you already have

    • Customer and Personal Service
    • Oral Comprehension
    • Oral Expression
    • Speech Recognition
    • Problem Sensitivity

    New skills to build

    • Static Strength
    • Extent Flexibility
    • Dynamic Strength